Video Teleconference Technician I

Position Title: Video Teleconference Technician I

Location: NASA HQ – Washington, DC

Responsibilities:

The Audio Visual/Video Teleconference Technician will provide:

Conference room support for conference and training rooms.
Assist with scheduling and troubleshooting issues.

Operate Cisco/Tandberg MSE 8000 MCU, training users and facilitators as needed.
Assist in the installation, integration, configuration, and testing of new systems.

Schedule and monitor operating bridge for conferences.

Responsible for troubleshooting, maintaining and reinstalling/configuring VTC equipment.

 

Education:

BS/ BA or Equivalent

 

Experience:

Video Teleconference Technician I: <2 Years

Technical Requirements:

Specific Experience with scheduling VTC systems, to include basic troubleshooting and tier l level technical support of VTC systems.

Specialized Knowledge desired: Omnivex, VBrick, Cisco/Tandberg VTC systems, MCU, and TMS Management Software or like products

Licenses/Certifications that are highly desired: CTS, Cisco/Tandberg, Polycom, CVE, any networking, VBrick, Omnives, AMX